Terms & Conditions

By shopping with Unknown Disorder, you agree to the terms and policies outlined on this page. These Terms & Conditions are meant to establish the legal relationship between you, the customer, and us, the store owner. They are designed to protect both parties and ensure a clear, fair shopping experience.

Our Terms & Conditions define the rules for using this website and purchasing our products. By placing an order, you confirm that:

• You are at least 18 years old or have the consent of a parent/guardian.

• You will provide accurate order and shipping details.

• You will not misuse this website for fraudulent or unlawful purposes.

All product prices, availability, and shipping times are subject to change without notice.

Orders are only accepted once payment has been successfully processed. We do not store payment details; transactions are handled securely through trusted payment providers. If an item is out of stock after your order, we will notify you and offer a refund or replacement.

• Orders are typically processed within 2–4 business days.

• Delivery times vary depending on destination and carrier.

• International customers are responsible for any customs fees or duties.

• Unknown Disorder is not liable for delays or lost packages caused by incorrect addresses or courier errors.

We accept returns within 14 days of delivery if the item is unworn, unwashed, and in its original condition.

• Refunds are processed back to your original payment method once we inspect the return.

• Customers cover return shipping unless the product is defective or incorrect.

• Sale and clearance items are final sale.

Our liability is limited to the purchase price of your order.